ProTemp Product FAQ

Do you have a general question about our heaters? To help, we have compiled a listing of the most frequently asked questions with detailed answers about our products. Find out everything you need to know by clicking a product line below to get started.

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Product Line...

Kerosene Forced
Air Heater Questions...

Paraffin Forced Air Heaters	Gas Forced Air Heaters
Paraffin Infrared Heaters	Electric Heaters
Mobile Infrared Cabinet Heaters	Compact Gas Heaters

	Heater runs short period, then shuts off?
	Where can I find my model number?
	Where can I find my serial number?
	Alternate fuel besides paraffin?
	Minimum clearances from combustibles?
	Flame goes out?
	Heater lost electrical power?
	Can I use paraffin from last season?
	Ventilation Safety?
	Extension cord?
	Diesel fuel runs for 3 mins, then stops?
	Heater sparking?
	Motor starts but heater not igniting?
	Paraffin leaking?
	Heater works with lid open only?
	Rotor Adjusting?
	Can I use this heater indoors?
	Motor is not running?

QUESTION
The heater works with the lid opened, but not when the lid is closed.

ANSWER
First check the air pressure gauge. Be sure the air pressure is set to the required pressure. If this doesn’t work, you may have a fuel blockage or air leak. Check the fuel filter and nozzle for blockage, and the end filter cover for cracks. Be sure all screws are snug and tight.