ProTemp Product FAQ

Do you have a general question about our heaters? To help, we have compiled a listing of the most frequently asked questions with detailed answers about our products. Find out everything you need to know by clicking a product line below to get started.

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Product Line...

Kerosene Forced
Air Heater Questions...

Paraffin Forced Air Heaters	Gas Forced Air Heaters
Paraffin Infrared Heaters	Electric Heaters
Mobile Infrared Cabinet Heaters	Compact Gas Heaters

	Where can I find my model number?
	Where can I find my serial number?
	Can I use another fuel besides paraffin?
	Can I use paraffin from last season?
	Minimum clearances from combustibles?
	Flame went out, will fuel still pump?
	Turned the power switch, but the fan on the heater still runs?
	Heater lost electric?
	Extension cord?
	Heater is making sparks?
	Can I use this heater indoors?
	Can I use this heater on a finish floor?
	Switch on with misfire?
	Can I use this heater on unlevel surfaces?
	Ventilation Safety?

QUESTION
Can I use paraffin from last season?

ANSWER
Paraffin breaks down over time. Never use paraffin that has been stored from one season to the next. Never store leftover paraffin over the summer. Using old fuel can damage your heater.